We market a number of Riverview and Lane Cove properties, so you would think that someone searching for properties in Longueville and surrounding suburbs would see Riverview (the next suburb) when they widen their search to surrounding suburbs using www.RealEstate.com.au correct?
No. When both us and our vendor tested Real Estate’s surrounding suburbs option, when searching Longueville properties, we saw, Balmain, Rozelle, Hunters Hill, Artarmon properties, but nothing for Riverview! Why is this important? Well you may think we’re just worried about our own listings (which we are of course!) BUT we’re concerned for all potential buyers who aren’t seeing all the possible properties bordering Longueville. We are responsible to our vendors to ensure the maximum number of potential buyers view their property. RealEstate.com.au isn’t helping our commitment to our customers and is literally wasting the vendor’s valuable marketing dollars.
When we complain to the REA’s customer service desk they take very little interest, don’t really understand the issue, and don’t want to do anything about it. We just receive a diatribe of excuses as to why it cannot be fixed.
regards,
Andrew Bruce, Samia Malouf, and staff.
Riverview Realty is a boutique agency focused on achieving the maximum price, with a client engagement that is above the industry standard. We call it the “Ultimate Experience” which forms part of our unique selling proposition.
Ph. 02 9420 0083, 59 Tambourine Bay Road, Riverview.
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